FAQ's

Frequently Asked Questions

We repair:

  • iPhones
  • iPads
  • Samsung phones
  • Samsung tablets

If you are not sure, please, inquire about your device at  info@mobilise-group.com or call us on 020 8573 7999.

We can repair any types of damages:

  • Screen
  • Battery replacement
  • Charging port
  • Liquid damage
  • Full diagnostic service
  • Power button
  • Rear back
  • Earpiece
  • Microphone
  • Loudspeaker
  • Headphone jack
  • Front and rear cameras
  • Software
  • Vibration
  • SIM reader

Prices for mobile phone or tablet repairs vary depending on your device and the type of repair you need.

Most of iPhone repairs last up to 30-40 minutes and Samsung phones – 1-2 days.

No, as we do not need to access your private content to complete the repair. We do recommend backing everything up.

With our excellent customer service and highly experienced technicians, we believe this is unlikely to happen, but if you not satisfied with the level of service you receive, please, get in touch with one of our customer advisors at info@mobilise-group.com, and we will be happy to resolve your issue as soon as possible.

We are confident about the quality of our work, and therefore we provide a 12-month warranty for all our repair services. If this happens, we will be happy to fix it for you. For more details, please, see our Phone and Tablet Repair Terms and Conditions.

Just pop into one of our boutique stands and hand in your mobile phone or tablet to our technicians. You do not need to book your visit.

The accidental damage is not usually covered by the manufacturer’s warranty. We can assure you that your device will be up and running once it is repaired.